Safety Tips
Zutilo helps people connect, but every marketplace deal still needs care. Follow these practical tips before you meet, pay, or share information.
Meeting in Person
- Always meet in a safe, public place like a mall or coffee shop.
- Bring a friend or family member with you.
- Meet during daylight hours.
- Inspect the item thoroughly before paying.
Avoiding Scams
- If a deal looks too good to be true, it probably is.
- Beware of buyers or sellers who ask for advance payments.
- Never share your OTP or verification codes with anyone.
- Be cautious of users who refuse to meet in person.
Safe Payments
- For marketplace items, inspect the item before paying.
- Avoid advance payments, wire transfers, or direct bank deposits to strangers.
- For Zutilo promotions or business packages, pay only through the official Zutilo checkout flow.
- Do not click suspicious payment links or trust fake payment screenshots.
Communication
- Keep all communication within the Zutilo chat app.
- Do not share unnecessary personal information like your home address.
- Report any abusive or suspicious behavior immediately.
- Use the Report option or contact us if a conversation feels unsafe, abusive, or suspicious.